Even with the advent of web, SMS and USSD, Interactive Voice Response (IVR) is still one of the most popular and widely used means of access service. TrueTel’s IVR Services solution provides a multi-call flow hosting framework where multiple IVR services can be hosted simultaneously, greatly reducing investment and operation costs. The solution also drastically cuts the effort required to launch IVR services with independently configurable call flow and ready interfaces for integration with other systems. |
| Highlights |
- Host multiple IVR services simultaneously
- Configurable call flow
- Multi-language support
- Ready interface for integration with carrier BSS/OSS
- Support circuit switched and packet switched networks
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